Client Bill of Rights A great relationship is based upon a solid foundation. The Client Bill of Rights clearly identifies the level of proactive service and relationship you will experience at Tushaus Wealth Management. Quality of Service You are entitled to a high level of proactive, courteous service from all associates at Tushaus Wealth Management. Trusted Advisors You have the right to work with a trustworthy and dependable Wealth Advisor who listens to you and is focused on your specific needs. Your Wealth Advisor will develop a personal relationship with you through insightful communication highlighting our core beliefs, investment outlook and management philosophy. Your Wealth Advisor will present portfolio reviews annually or as often as necessary, and be available to answer the questions that matter to you as they arise. Recommendations Based Upon Your Needs You have the right to independent advice and recommendations based upon your defined needs, risk tolerances, and goals. Through comprehensive planning your needs are clearly defined and constantly monitored. Confidentiality You have the right to the strictest levels of confidentiality with information provided to your Tushaus Wealth management team. We will protect all information to the highest standards outlined by SEC, FINRA, state and regulatory agencies. Transparency You have the right to a transparent relationship and to clearly know the costs for portfolio management, transactions and advisory services. All communications with the Tushaus Wealth Management team strive to be clear and concise. If you have a question, it is our duty to answer it for you in an understandable way. Prompt and Timely Communication You have the right to a prompt and timely response from your Tushaus Wealth Management team. Should you require additional research, our team will set a clearly defined time frame for redress. Education You have the right to continual education. Through education, our team will project reasonable expectations and achievable scenarios in the development and constant monitoring of your Wealth Plan. Best Execution You have the right to receive the best execution in all that we do. Portfolio transactions will be executed in a timely manner, at the best available price, and with prompt third party confirmation. All interactions with the Tushaus Wealth Management operations team will be timely, precise, and promptly completed. Accuracy You have the right to accurate third party reporting of all managed accounts. Your statements will identify all account positions held, cash receipts and disbursements made through Tushaus Wealth Management.